Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment method (via secure gateways — we do not store card details)
b) Non-Personal Information
We may collect information about how you use our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and promotional emails (only if you opt-in)
- Improve our website, products, and services
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (payment gateways, courier partners, email marketing tools) only to the extent necessary for providing services.
- Government or legal authorities when required by law.
4. Payment Security
All online transactions are securely processed through trusted third-party payment gateways (like Razorpay, PayU, etc.). We do not store any credit/debit card or UPI details on our servers.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand visitor behavior and improve our site. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access or update your personal information
- Opt out of marketing communications at any time
- Request deletion of your data (as allowed by law)
To exercise these rights, email us.
7. Data Retention
We retain your information only as long as necessary for the purposes mentioned above or as required by law.
8. Data Protection
We implement standard security practices to protect your data from unauthorized access, alteration, or disclosure. However, no online platform can guarantee 100% security.
9. Links to Other Sites
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any questions or concerns about this policy or your personal data, contact us at: